Tourist Information Guide

Barcelona Airport Tourist Information Services.

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Barcelona Airport has two different types of information service - airport information and tourist information. This page will give details of both types of information service. The tourist information service can be distinguished from the airport information service because they display the logo for Catalan Tourism above them.

Tourist information office at Barcelona airport
Tourist information office at Barcelona airport

Airport Information

Location of the Aena Airport Information Stands

  • T2B, next to the check in area.
  • Between M2 - M3

Barcelona City Pass

Unfortunately, there are no direct telephone numbers for Airport Information (called Aena). You can call an information line that deals with all of the airports in Spain.

Tel: +34 91 321 1000 (Spain)
Tel: +34 91 321 1000 (International)

This page provides details of what is available from the two tourist information services at Barcelona Airport T1 and T2 plus where to find them, contact details and opening hours.

On arrival at the airport it is worth heading straight to the tourist information desks for help on how to get your destination or ideas on what to do when you arrive. They offer information regarding the whole of Catalunya, rather than simply Barcelona. Each desk accommodates at least three multilingual staff, ensuring that queues for information never get excessively long.

Tourist Information about Catalunya at Barcelona Airport

Tourist information stands at the airport provide information on the whole of the area of Catalunya. They will also be able to answer some basic airport questions, however, information specifically about the airport is the remit of the airport information desks.

Tourist Information can be provided on the following topics:

  1. Transport: timetable for the trains leaving from the airport, transfer details for the main areas in Catalunya
  2. Maps: maps for both Barcelona and other areas of Catalunya are available
  3. Car Rental: a leaflet providing contact details for various car rental services in Barcelona city centre
  4. Hotels: they will help you to find a hotel to suit your needs in the Catalunya area.
  5. Foreign Embassies: tourist information have the contact details for the national embassies in Barcelona and can they can contact them on your behalf.
  6. Tourist attractions: addresses, opening times, leaflets and advice on attractions in all of the major Catalan areas.
  7. Barcelona Card: If you have ordered your tourist discount card online then you can pick the card up from the Barcelona airport tourist information (in both T1 and T2) offices when you arrive in the airport.


Where are the Tourist Information Stands providing information about Catalunya?

Terminal 1: On Level 0 to the left hand side of the Arrivals gate.

Terminal 2B: At the front of the building towards the left if you are facing the terminal. Next to the large ARS cafeteria.

Opening Hours for Tourist Information about Catalunya at Barcelona Airport

Opening Hours: 

Month Day Time
01 January Sunday Closed
02 January - 23 December Monday - Sunday 08:30 - 20:30
24 December Sunday 08:30 - 18:30
25 December Monday Closed
26 December Tuesday 08:30 - 19:30
27 December - 30 December Wednesday - Saturday 08:30 - 20:30
31 December Sunday 08:30 - 19:30

(The opening hours for Tourist Information are the same in both T1 and T2).

If you are arriving at the airport to redeem your Barcelona card your booking vouchers for the Barcelona Card or Hola BCN transport cards you can only do this during normal working hours for the tourist office.

Tourist Office for the Regional Government of Catalonia
Aeropuerto de Barcelona
El Prat de Llobregat
08820 Barcelona, España.

Terminal 1:
Tel: +34 93 378 8175

Terminal 2B:
Tel: +34 93 557 5220

E-mail: ot.aeroportbcnta[email protected]

Barcelona Airport Tourist Information is a worthwhile service to use during your visit.

The Barcelona tourist office is smaller and more personal than some of the tourist information centres in Barcelona, they can still offer the same information and advice. They will also do everything that they can to help you to plan your trip from the airport to your final destination in Catalunya. If you haven't managed to visit them whilst at the airport, call their direct number and they will answer any of your queries.

Our Insider Tip

Did you know that you can arrange your airport transport in advance of your trip for a smooth and stress-free arrival?

Learn more about Barcelona Airport transport

Credit To David P. REAL Of Barcelona Airport Tourist Information Office

David P. REAL at Barcelona Airport Tourist Information Office
David P. REAL at Barcelona Airport Tourist Information Office

We would like to say a personal thank you to David P. REAL of the Barcelona Airport Tourist Information office for his assistance in helping us update our information regarding the new Terminal 1.

Thanks David!

Our Insider Tip

Get your luggage delivered where you want, when you want it, with a secure, low-cost luggage transport service

A baggage management service operates from Barcelona airport, where you can drop off your bags with them and they will deliver it to your desired location in Barcelona, e.g. your hotel, apartment, cruise port or any other destination. Currently, there are no lockers or left-luggage services at Barcelona airport, so this service offers you a convenient and stress-free way of transporting your luggage wherever you need.

Listed below are the main reasons to consider this luggage transport service:

Save on transportation costs: If you are travelling in a group, fitting everyone's luggage in a single taxi may not be possible. This service provides an affordable solution to hiring multiple taxis.

Time-Saving: If you attend an event, conference, or football match, you want to save time dropping off your luggage at your accommodation first. You can drop off your bags and the baggage management service and go straight to your event. You will find your bags in your room when you visit your hotel later.

Ideal for short visits: If you only have a short time in Barcelona, this service can enable you to make the most of your visit. You can drop off your bags at the airport and start sightseeing immediately. Excellent for families, large groups and older people that may have difficulties carrying luggage.

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